Frequently Asked Questions
PLEASE READ CAREFULLY!
Clients under the age of 19 must be accompanied by ONLY (1) adult 21 yrs or older, parent or guardian to come to the consultation.
Consultation fees are NON-REFUNDABLE.
Initial Deposits are NON REFUNDABLE.
🚨Consultations should be set 4-12 weeks or more prior to the event. Weddings 9 months - 1 year prior to the event.
🚨Rush orders that are 30 days or less..(Please contact designer prior to setting consultation) Rush fee varies based on when the garment is needed.
* Bridal gowns start at $2,000/up
* Prom gowns start at $1,350/up
* Evening gowns start at $700/up
* Maternity wear start at $400/up
* Adult Customs wear start at $485/up
* Kids Customs wear start at $75 to $350 (ages Newborn to 12 yrs)
* Add-ons prices varies.
📌Outline for Consultation:
📃 We will discuss the Contract (policy & procedures)
🪡 Go over details of garment (I WILL NOT replicate an exact design.) Fabric, design, etc.
📏 Take Measurements
💵 Discuss Payment options:
Deposit or full payment is due at the consultation to secure your spot.
* We will not accept any amount less then the 50% deposit of the full balance which is due on the date of your In-Person consultation and any remaining balance can is due 2 weeks before pick up date. I do not accept payments on pick up date.......
🚨 I will not start on the order nor hold your slot until the non-refundable deposit or full payment has been made. All orders are placed online by payment, the event date and have a set time to be worked on prior to fittings or pick-up.*
Payments Examples:
1) Pay in Full (Ex: $1000/ you pay $1000)
2) Pay 80% (Ex: $1000/ you pay $800)
3) Pay 50% (Ex;; $1000/ you pay $500)
Deposits are non-refundable on any order.
Any custom garment of $500 or less MUST BE PAID IN FULL at the consultation. (no deposit accepted)
PAYMENTS WILL ONLY BE ACCEPTED THROUGH (Cash, Cashapp, Zelle or Credit Card for Deposits).
FINAL PAYMENT MUST BE PAID IN CASH ONLY!!!!
****ALL SALES ARE FINAL****
****NO REFUNDS, RETURNS OR EXCHANGES****
⏰ LATE TO APPOINTMENTS: ⏰
Please be on time to consultations and/or scheduled fittings. If you are 15 minutes or more late, you will have to reschedule your appointment which will require another set up fee (Rescheduling fee is only for Consultation). A Late fee charge of $10 can be charged to you.
📌 Making of the Garment:
Designing a custom garment is collaborative effort between the designer and client. This process may sometimes require minor adjustments. In the event that the client wishes to make substantial adjustments to the design, the designer will add an additional charge of $100 to the total cost. In the event that extra fabric is needed for substantial adjustments: it is the responsibility of the client to cover the cost. It is up to the designers' discretion to determine what is considered a "substantial adjustment".
📌 Fittings (if needed):
There may be at least 1-2 fittings, if needed. Fittings have a limit of (1) guests with the client.
I will contact you if fitting is needed.
DISCLAIMER:
If client is dissatisfied after signing the release form, the client will not receive a refund of payment. All issues must be talked about during fitting. The designer reserves the right to stop production due to failure to make payments in a timely manner if on a payment plan.